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Compliance

Terms and Conditions

Last Updated: August 13, 2024

Welcome to Razoyo! These terms and conditions outline the rules and regulations for the use of Razoyo’s Website, located at www.razoyo.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.razoyo.com if you do not agree to all of the terms and conditions stated on this page.

1. Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

2. License to Use Website

Unless otherwise stated, Razoyo and/or its licensors own the intellectual property rights published on this website and materials used on www.razoyo.com. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • Republish material from this website (including republication on another website).
  • Sell, rent, or sub-license material from the website.
  • Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose.
  • Edit or otherwise modify any material on the website.

3. Acceptable Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of www.razoyo.com, or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

You must not use this website to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without Razoyo’s express written consent.

4. Privacy Policy

4.1 Data Collection

When you use www.razoyo.com, we may collect certain personal information from you, including but not limited to your name, email address, payment details, and any other information you provide while using our website. This data is collected in accordance with our Privacy Policy.

4.2 Use of Information

The information we collect from you may be used to:

  • Provide and improve our services.
  • Process transactions and send notifications related to your order.
  • Respond to your inquiries, comments, or other requests.
  • Send you promotional materials or other communications, subject to your preferences and applicable laws.
  • Analyze website usage and enhance the user experience.

4.3 Data Protection

We implement various security measures to ensure the safety of your personal information. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

4.4 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. You can manage your cookie preferences through your browser settings. For more detailed information on how we use cookies, please refer to our Privacy Policy.

4.5 Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when required by law, to enforce our site policies, or to protect our rights, property, or safety.

4.6 Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, delete, or restrict the use of your personal information. For more information about your rights and how to exercise them, please review our full Privacy Policy.

4.7 Changes to the Privacy Policy

We reserve the right to update or modify our Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised. Your continued use of the website following any such changes constitutes your acceptance of the new Privacy Policy.

4.8 Contact Information

If you have any questions or concerns regarding your privacy or our data practices, please contact us at support@razoyo.com

5. Payments and Refunds

5.1 Payment Terms

All payments for products and services purchased through www.razoyo.com must be made in full at the time of purchase unless otherwise specified. We accept the following payment methods:

  • Visa, Discover, American Express, Mastercard and PayPal

By providing your payment information, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the full amount due for your order to the payment method you provided.

5.2 Billing Information

You agree to provide current, complete, and accurate billing and account information for all purchases made on our website. You must promptly update your account and other information, including your email address, payment method, and billing details, to ensure that we can complete your transactions and contact you as needed.

5.3 Pricing

All prices are listed in US Dollar and are subject to change without notice. We reserve the right to modify or discontinue any products or services without prior notice. In the event that a product is listed at an incorrect price due to a typographical error, we reserve the right to refuse or cancel any orders placed at the incorrect price.

5.4 Chargebacks

You agree not to initiate any chargebacks with your payment provider without first attempting to resolve the issue with us directly. In the event of a chargeback, we reserve the right to dispute the chargeback and to take legal action to recover the amount in question, including any fees or costs associated with the chargeback.

5.5 Disputed Charges

If you believe there has been an error in billing, please contact us at support@razoyo.com within 30 days of the transaction. We will investigate the issue and, if appropriate, correct any errors or discrepancies.

Limitation of Liability

To the fullest extent permitted by applicable law, Razoyo, its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the website.
  • Any conduct or content of any third party on the website.
  • Any content obtained from the website.
  • Unauthorized access, use, or alteration of your transmissions or content.

In no event shall Razoyo’s aggregate liability for all claims related to the website exceed the amount paid by you, if any, for accessing the website or using our services during the month immediately preceding the event giving rise to the liability.

 

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Texas, without regard to its conflict of law provisions.

You agree that any dispute arising out of or relating to these Terms and Conditions or your use of the website will be exclusively resolved in the state or federal courts located in or near The Colony, Texas, and you consent to the jurisdiction of such courts.

 

Disclaimer

The information and materials on www.razoyo.com are provided on an “as is” and “as available” basis. Razoyo makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your sole risk.

To the fullest extent permitted by applicable law, Razoyo disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Razoyo does not warrant that the website, its servers, or emails sent from the company are free of viruses or other harmful components.

Razoyo will not be liable for any damages of any kind arising from the use of this website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Any links to third-party websites are provided for convenience only. Razoyo does not endorse or assume any responsibility for any such third-party sites, content, products, or services.

It is your responsibility to ensure that the use of this website complies with all applicable laws in your jurisdiction.

Changes to the Terms

Razoyo reserves the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to the website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes. If you do not agree to the new terms, you must stop using the website and the services provided.

Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, you can contact us at:

Razoyo
Box 560634

The Colony, Texas 75056

USA

Email: support@razoyo.com
Phone: 469-828-6801
Contact Form

We strive to respond to all inquiries within 24-48 hours during our regular business hours, which are Monday to Friday, 8:30 AM – 5:30 PM,CST.